Holiday Shipping and Pickup
The last day for Christmas shipping is December 17th. During the holiday season, our store is only open on Fridays from 9-1. The last day for Christmas pickup at our Hillsborough store is Friday, December 23rd.
Order Processing
We process our orders on a first in, first out basis. The average turnaround time for orders is 3 to 5 days, but may be longer during holidays. If we encounter a delay in processing your order, we will notify you via email and let you know when we expect to ship your order.
Shipping
We ship our products via the US Postal Service utilizing flat rate shipping. Express shipping via Fedex or UPS is available upon request at an additional charge. Please contact us prior to placing your order if you need expedited shipping.
Local Pickup
We will notify you via email when your order is ready for pickup. Since our store is currently by appointment only, you will be requested to schedule a date and time to pick up your order at our shop. *IMPORTANT* Orders that are not picked up within 5 days of the ready for pick up date will be cancelled and a refund issued to original method of payment unless other arrangements are made.